FAQs

Business Hours?
Monday - Friday 8:00am - 4:30pm US Central Standard Time (CST

How do I track my order?
For most orders, you can use the Track Order feature from your Account login page to follow your package's progress.
You will also receive an email with tracking information once the order ships.

How do I calculate delivery time for an order?
Most of our products ship from our warehouse in Dallas, Texas. In-stock items should arrive in 3-5 business days to your location in the United States. Non-stock items can take up to 7-10 business days to arrive at your location in the U.S. Please contact us for further details about delivery times of our automotive machine shop tools.

Can I cancel my order?
It may be possible to cancel your order while it is being processed, but once the order has left our facility, it cannot be canceled.
If this happens you will need to contact us to obtain an RMA. Deliveries that are refused by the customer without consent will be charged a 20% restocking fee and be billed for the return freight charges.

Can I return an item?
Need to return a valve seat wheel or other machine shop tool? Most merchandise purchased from Regis may be returned unless otherwise noted in our Returns Policy.

Forgot my Password! How do I retrieve or reset the password for my account?
Please go to the sign-in tab at the top of the website and you can request to have your password reset.

When can I expect my order to ship?
If you place an order for automotive machine shop tools Monday through Friday before the end of the business day, it will ship within 24 hours. Orders placed over the weekend will ship the following Monday.

Do you have a storefront to shop at?
Yes, we have a "will call" or in-person pickup for automotive machine shop tools at our physical location: 1500 Corinth Street, Dallas, TX 75215.

Do you have technical support?
Our 40 years of experience can help you determine product specifications, applications, and troubleshooting. Need help with your crankshaft belt or other products? Give us a call!

Phone Numbers
Toll Free Phone Number: 1 (800) 527-7604
Local Phone Number: (214) 421-5171
Fax Number: (800) 535-8414

Email Contacts
Sales Address: info@regismanufacturing.com

SOS Address
Physical Address: 1500 Corinth Street, Dallas, Texas 75215